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| Order Turnaround Speed | We can brand and deliver your promotional products from just 5 days. | 2-6 weeks, maybe quicker for a narrow selection. Company uses 3rd party manufacturer so order fulfilment is out of their control. |
| Who actually manufactures your products? | Flashbay's wholly owned facility, designed and dedicated to producing your branded products. | Company acts as a middleman - your order is palmed off to a 3rd party overseas factory. |
| Memory Chip Used for USB Drives | Grade A quality memory from the likes of Samsung, Hynix, Intel and Micron. Same as that used by companies like Apple and Sony. | Reject memory chips which didn't make the grade for brand name products. Unfortunately this bad practice is now the norm for 3rd party overseas factories. |
| USB Drive Performance | Fast read and write speeds from Grade A memory and high quality controller chips. | Painfully slow read and write speeds from sub-standard memory and no-name controller chip. |
| Quality Control | 20-point ISO certificated quality control on every single USB Drive and other electronic models such as Power Banks. Multi-point quality control check on our non-electronic models such as Drinkware. | Low quality standards, patchy quality control, if any. |
| Print quality | Our dedicated branding department ensures excellent print quality using high quality inks and machines. | Inaccurate colour matching, variability in logo positioning from product to product. Print scratches off quickly. |
| Returns Procedure | We can collect free of charge from anywhere you are. If we get it wrong, we will work hard to put it right very quickly. | Company cannot return your faulty order to their 3rd party Chinese factory. You may get stung. |
| Sample Policy | Fast and free dummy samples of all our product range, in all standard colors. | Very limited sample selection with little color choice. Beware, without seeing a sample, the color and appearance of your ordered products might not be how you expected. |
| Minimum Order | From just 10 units. We don't push you to order more than you need and we encourage small trial orders. | Usually 100-250 units minimum order. |
| Accreditations and certificates | View our range of certificates here, including; RoHS, ISO 9001:2015, ISO 14001, FSC certified, IECQ, CE, ECM, FCC, REACH, PSE, VCCI, BPA, Food Grade. | Company acts as middleman and cannot vouch for their 3rd party overseas factory. You might get certificates for entirely different products or certificates created by the supplier rather than a proper testing company. |
| Products | Designed and developed to deliver maximum promotional impact. Most products designed by Flashbay and protected by design patents. | Design often a copyright infringement of brand name products and actually illegal in Europe and USA. Competitor buys from a 3rd party overseas factory and is ignorant of the fact. |
| Warranty | 10 Years for USB Drives, 2 years for most other products. | Variable – sometimes none at all because consumer protectio doesn’t apply to B2B sales. |
| Custom Pantone® Matched Product Casing | Usually requires 1 extra day on top of your agreed lead time. Minimum order is 250 units for all products, except Face Masks (100 units) and Drinkware (250 units). | Either impossible or unrealistically high minimum order quantity with super slow turnaround. |
| Behind the company | 2 million promotional product units branded and delivered each month all over the world, spanning 16 different languages. We also have 7 global office locations. 18+ years of experience. 1,000’s of 5 Star reviews each month. | Corporate gift salesperson putting the reputation of your company at risk by delivering inferior products with your logo on them. |
